ChatGPT

A greyscale photo of a metal detectorist in a field.

Researchers’ verdict on AI detection tools? Don’t use them to make ‘significant decisions’

By Shirley Siluk 10/30/2025

Writers have been stung by critics for as long as there’s been writing. Samuel Pepys declared Shakespeare’s A Midsummer Night’s Dream ‘the most insipid ridiculous play that ever I saw…

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Written By Shirley Siluk30/10/2025
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Closeup view of a computer screen showing website performance graphs and stats. (Photo by Luke Chesser on Unsplash)

How to optimise your content for GenAI search success

By Shirley Siluk 09/25/2025

Search engine optimisation (SEO) isn’t dead (yet). But as generative AI tools grab an ever-larger share of traffic from traditional search engines, content marketers need to adjust their SEO strategies…

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Written By Shirley Siluk25/09/2025
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View of an empty underground metro station, with empty tracks and escalators. (Photo by Gildásio Filho on Unsplash)

Who does search serve? GEO raises hard questions for content marketers looking to be found online

By Shirley Siluk 08/26/2025

If you’re a content marketer, how will you get people to view your content if AI-powered search engines no longer direct people to your website? That search apocalypse – known…

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Written By Shirley Siluk26/08/2025
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What the latest research tells us about AI’s impact on search

By Shirley Siluk 08/19/2025

Since Google rolled out AI Overviews at the top of its search results page, many organisations have reported steep drops in search engine-generated traffic to their websites. What’s more, growing…

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Written By Shirley Siluk19/08/2025
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Stylised image of white text on purple background zoomed in on the question, 'How do large language models work?' Photo by Google DeepMind on Unsplash

Essential AI insights from Q2 25

By Eve Michell 07/24/2025

1. UK science teachers using GenAI reduce lesson planning time by 31% A study comparing GenAI user and non-GenAI user groups found that ChatGPT-assisted teachers saved an average of 25.3…

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Written By Eve Michell24/07/2025
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Three groups of icons representing people have shapes travelling between them and a page in the middle of the image. The page is a simple rectangle with straight lines representing data. The shapes traveling towards the page are irregular and in squiggly bands.

Evolving GenAI guidelines: Collective Content’s AI Policy 2.0

By Collective Content Team 10/29/2024

Almost exactly a year ago, we published a piece titled Why we have a GenAI policy – and why you should too. The blog post introduced our formal guidelines for…

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Written By Collective Content Team29/10/2024
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Computer chip with AI written on it sitting on a circuit board. Photo by Igor Omilaev on Unsplash.

Essential AI insights from Q2 24

By Eve Michell 07/03/2024

1. Few people use GenAI for news updates, but many expect big impacts on journalism An online YouGov survey about the use of GenAI in journalism found that 5 per…

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Written By Eve Michell03/07/2024
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Young woman giving herself an insulin injection. Photo by Sweet Life on Unsplash

Essential healthcare insights from Q1 24

By Shirley Siluk 04/29/2024

1. ECRI names top 10 healthtech hazards for 2024 With more people using devices for medical care at home, there’s a large risk of not knowing how to use such…

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Written By Shirley Siluk29/04/2024
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Essential AI insights from Q4 23

By Eve Michell 02/09/2024

1. Resume Builder survey reveals business leader expectations for AI in 2024 Of 750 business leaders surveyed by Resume Builder, 96 per cent of those from companies hiring in 2024…

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Written By Eve Michell09/02/2024
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Photo of someone checking personal data on a smartwatch.

Essential healthcare insights from Q4 23

By Shirley Siluk 02/07/2024

1. Despite AI’s promise in medicine and other fields, poll finds ‘confidence gap’ More than half (52 per cent) of 10,000 adults polled across nine countries say they believe artificial…

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Written By Shirley Siluk07/02/2024
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Closeup of hand holding a smartphone. Photo by Rodion Kutsaiev on Unsplash

Essential customer experience insights from Q3 2023

By Bill Clark 11/02/2023

1. McKinsey: Customer experience increases total shareholder return Research by consulting firm McKinsey with 8,500 insurance customers in North America found that customer experience is a strong driver of financial…

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Written By Bill Clark02/11/2023
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Image of a man sitting at a table and using a laptop. Photo by Matheus Bertelli: https://www.pexels.com/photo/a-man-is-sitting-at-a-table-with-a-laptop-16094044/

Why we have a GenAI policy – and why you should too

By Eve Michell 10/30/2023

Generative artificial intelligence (GenAI) – AI tools that can create content, including text responses, articles and images – is potentially the most significant disruptor in marketing of this decade. Since…

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Written By Eve Michell30/10/2023
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