client retention

Women designing a webpage on a whiteboard. Photo by Christina @ wocintechchat.com on Unsplash

What to believe about a content agency’s marketing

By Julian Heathcote 08/02/2023

Before you engage a content agency, it’s essential to know that you can take it at its word. But when you are evaluating agencies, how do you know if their…

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Written By Julian Heathcote02/08/2023
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Man in home office using a laptop to videoconference with a client.

Let’s stay together: What client retention means to us

By Fiona Skilton 03/30/2023

Bringing in new business is a key challenge for any agency, and we’re no different. But we value working with existing clients more than we do prospecting for new ones.…

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Written By Fiona Skilton30/03/2023
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