trust

Analogue car radio dial from a vintage Chevrolet, with the dial tuned to 11. (Photo by Alex Pudov on Unsplash)

11 best content marketing links Q3 25

By Shirley Siluk 10/01/2025

What is a use case and when should you use one? Kicking off this quarter with this piece from our very own Bill Clark, who lays out the important distinctions…

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Written By Shirley Siluk01/10/2025
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Closeup of a human hand shaking a dog's paw, with dog gazing up at the human, who can't be seen. (Photo by Fabian Gieske on Unsplash)

Connecting with prospects online is a challenge… but the biggest test is maintaining trust

By Shirley Siluk 09/09/2025

In our ongoing series on generative engine optimisation (GEO), we’ve looked at key terms you need to know about this new strategy for being found online, current stats about AI’s…

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Written By Shirley Siluk09/09/2025
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Stylised image of white text on purple background zoomed in on the question, 'How do large language models work?' Photo by Google DeepMind on Unsplash

Essential AI insights from Q2 25

By Eve Michell 07/24/2025

1. UK science teachers using GenAI reduce lesson planning time by 31% A study comparing GenAI user and non-GenAI user groups found that ChatGPT-assisted teachers saved an average of 25.3…

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Written By Eve Michell24/07/2025
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The Steph Curry lesson for business

By Tony Hallett 05/19/2025

This story is a little old now but it says so much about how a company becomes trusted and wins new business. Steph Curry is among the best basketball players…

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Written By Tony Hallett19/05/2025
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A large sign that reads "Understanding" in capitals against a light peach sky.

Research: Why clients work with Collective Content 

By Tony Hallett 01/22/2025

Why do your customers choose you?   This is one of the biggest questions in business. Companies that don’t know the answer are flying blind.  We always ask this question of…

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Written By Tony Hallett22/01/2025
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A tattoo of the word "TRUST" in bold, capital letters with shading.

Content isn’t the only way to become trusted. (But I like it.)

By Tony Hallett 01/08/2025

Trust. Some would say everything has always been based on trust. From a member of the tribe guarding the cave opening at night while you sleep to… less important but…

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Written By Tony Hallett08/01/2025
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Women designing a webpage on a whiteboard. Photo by Christina @ wocintechchat.com on Unsplash

What to believe about a content agency’s marketing

By Julian Heathcote 08/02/2023

Before you engage a content agency, it’s essential to know that you can take it at its word. But when you are evaluating agencies, how do you know if their…

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Written By Julian Heathcote02/08/2023
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Man in home office using a laptop to videoconference with a client.

Let’s stay together: What client retention means to us

By Fiona Skilton 03/30/2023

Bringing in new business is a key challenge for any agency, and we’re no different. But we value working with existing clients more than we do prospecting for new ones.…

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Written By Fiona Skilton30/03/2023
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How to show you’re a reliable source

By Tony Hallett 08/21/2018

Want to cultivate a reputation as a reliable, credible organisation? Give some thought not only to what information you provide, but to how you provide it. If you regularly publish…

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Written By Tony Hallett21/08/2018
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Why trust is everything for brand content

By Tony Hallett 10/25/2016

This post was first published on 19 May 2015 This post draws on two separate but related conversations. Speaking on a panel a couple of weeks ago, one of the…

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Written By Tony Hallett25/10/2016
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Is being too positive killing the credibility of your content marketing?

By Aled Herbert 08/21/2015

I’ll let you into a secret. Not everything is great. Despite Lego’s claims, not everything is awesome. Stay with me here. I’m not just trying to depress you. This is…

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Written By Aled Herbert21/08/2015
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Tech Quarterly

Our quarterly summary of top research, market stats, new developments and predictions in five key technology topics of importance to our readers and clients: artificial intelligence, automation, CIOs, Internet of Things and virtual reality/augmented reality/extended reality (VR/AR/XR).

If a major analyst report, survey or forecast has been published on any of these topics in the preceding three months, you’ll find out about it in Tech Quarterly.

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