Tech Quarterly

Collage of health monitor screens. Photo by Mingwei Lim on Unsplash

Essential healthcare insights from Q3 23

By Shirley Siluk 11/07/2023

1. Survey highlights need for investment in electronic health records Of 10 countries surveyed for an Economist Impact report commissioned by Roche Diagnostics, all have some foundations – such as…

Read More
Written By Shirley Siluk07/11/2023
Read More
Closeup of hand holding a smartphone. Photo by Rodion Kutsaiev on Unsplash

Essential customer experience insights from Q3 2023

By Bill Clark 11/02/2023

1. McKinsey: Customer experience increases total shareholder return Research by consulting firm McKinsey with 8,500 insurance customers in North America found that customer experience is a strong driver of financial…

Read More
Written By Bill Clark02/11/2023
Read More
Doctor looking at data on two computer screens.

Essential healthcare insights from Q2 23

By Shirley Siluk 09/20/2023

1. Smart home healthcare market growth still falling short of its potential Although the smart home healthcare market grew by 25 per cent in 2022, the market is falling short…

Read More
Written By Shirley Siluk20/09/2023
Read More
Man in a headset trying out XR technology.

Essential VR/AR/XR insights from Q1 23

By Zoe McNeill 05/18/2023

1. Metaverse could fuel $1 trillion in commerce by 2025: Accenture Growing interest in the metaverse among both consumers and businesses could create a $1 trillion commerce opportunity by the…

Read More
Written By Zoe McNeill18/05/2023
Read More
Image of a robot behind a shop counter assisting a customer, created by Microsoft Bing Image Creator AI tool

Essential customer experience insights from Q1 23

By Aled Herbert 05/15/2023

1. Almost half of customers would pay more for great service: ACA Study The 2023 ACA Study: Achieving Customer Amazement report surveyed 1,000 US residents from Gen Z to Millennials…

Read More
Written By Aled Herbert15/05/2023
Read More
Person using ChatGPT on a laptop.

Essential AI insights from Q1 23

By Eve Michell 05/05/2023

1. New AI budget announced by UK government With initial investments to start this year, the UK government is dedicating around £900 million in both the development of an exascale…

Read More
Written By Eve Michell05/05/2023
Read More
Woman in lab coat with a stethoscope around her neck using a VR headset.

Essential healthcare insights from Q1 23

By Shirley Siluk 04/26/2023

1. Survey: 4 of 5 US adults have now used telemedicine The 2022 Digital Health Consumer Adoption Survey by Rock Health Advisory found that 80 percent of U.S. adults report…

Read More
Written By Shirley Siluk26/04/2023
Read More
Player hand holding gaming controller.

Essential entertainment, media and sports insights from Q4 22

By Aled Herbert 01/26/2023

1. Technology helps football referees’ decisions, but results can still be offside Technology supplies some but not all of the answers. This seems to be especially true for video assistant…

Read More
Written By Aled Herbert26/01/2023
Read More
Doctor using a cellphone.

Essential healthcare insights from Q4 2022

By Shirley Siluk 01/25/2023

1. Healthcare’s big concern: Finding digital tech talent In its Global Tech Report 2022, KPMG found that healthcare faces the greatest challenge in finding capable talent to help with the…

Read More
Written By Shirley Siluk25/01/2023
Read More
Customer making a purchase using a payment card.

Essential customer experience insights from Q4 2022

By Aled Herbert 01/24/2023

1. How to recover trust following a brand calamity Sometimes, brands let their customers down. The question is how you recover trust afterwards. Forbes takes a look at the lessons…

Read More
Written By Aled Herbert24/01/2023
Read More
A screen view from OnSight, the 2018 award-winning software developed by NASA's Jet Propulsion Laboratory in collaboration with Microsoft. OnSight uses real rover data to create a 3D simulation of the Martian environment where mission scientists can "meet" to discuss rover ope... Credit: NASA/JPL-Caltech

Essential VR/AR/XR insights from Q4 2022

By Zoe McNeill 01/23/2023

1. World-class experience At the FIFA World Cup in Qatar, in-person attendees were able to use an AR companion application on smartphones for real-time statistics viewing during games. 2. A…

Read More
Written By Zoe McNeill23/01/2023
Read More

Tech Quarterly

Our quarterly summary of top research, market stats, new developments and predictions in five key technology topics of importance to our readers and clients: artificial intelligence, automation, CIOs, Internet of Things and virtual reality/augmented reality/extended reality (VR/AR/XR).

If a major analyst report, survey or forecast has been published on any of these topics in the preceding three months, you’ll find out about it in Tech Quarterly.

Top