Artificial Intelligence

IT buyers build trust ‘in-person’ as AI generated content creates scepticism

By Tony Hallett 05/19/2026

Photo by Jaime Lopes on Unsplash “You cannot build trust with AI and you don’t get the same human emotions with AI.” So said one IT leader who took part…

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Written By Tony Hallett19/05/2026
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Finite – how much content is enough? 

By Tony Hallett 03/03/2026

I’m a big fan of the daily New York Times puzzle Spelling Bee. Sure, it’s a word thing, like a crossword, and I like words. But I mention it here because I like the…

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Written By Tony Hallett03/03/2026
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A greyscale photo of a metal detectorist in a field.

Researchers’ verdict on AI detection tools? Don’t use them to make ‘significant decisions’

By Shirley Siluk 10/30/2025

Writers have been stung by critics for as long as there’s been writing. Samuel Pepys declared Shakespeare’s A Midsummer Night’s Dream ‘the most insipid ridiculous play that ever I saw…

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Written By Shirley Siluk30/10/2025
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Closeup view of a computer screen showing website performance graphs and stats. (Photo by Luke Chesser on Unsplash)

How to optimise your content for GenAI search success

By Shirley Siluk 09/25/2025

Search engine optimisation (SEO) isn’t dead (yet). But as generative AI tools grab an ever-larger share of traffic from traditional search engines, content marketers need to adjust their SEO strategies…

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Written By Shirley Siluk25/09/2025
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Real > stock > AI imagery

By Tony Hallett 09/10/2025

I was looking at a carousel that my colleagues posted to our CC LinkedIn page a while ago (digression: you should follow our LinkedIn page, if you don’t already). The post was…

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Written By Tony Hallett10/09/2025
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People in business dress sitting around tables in an event hall for a lunchtime speaking event. (Photo by Andy Wang on Unsplash)

SEO in the age of AI search: How content marketers are fighting ‘Google Zero’

By Shirley Siluk 09/02/2025

Many content marketers today might not remember the early days of the web – the days before LinkedIn (founded in 2003) or, even farther back, Google (established in 1998). But…

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Written By Shirley Siluk02/09/2025
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View of an empty underground metro station, with empty tracks and escalators. (Photo by Gildásio Filho on Unsplash)

Who does search serve? GEO raises hard questions for content marketers looking to be found online

By Shirley Siluk 08/26/2025

If you’re a content marketer, how will you get people to view your content if AI-powered search engines no longer direct people to your website? That search apocalypse – known…

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Written By Shirley Siluk26/08/2025
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What the latest research tells us about AI’s impact on search

By Shirley Siluk 08/19/2025

Since Google rolled out AI Overviews at the top of its search results page, many organisations have reported steep drops in search engine-generated traffic to their websites. What’s more, growing…

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Written By Shirley Siluk19/08/2025
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Screenshot of Google Search page Photo by sarah b on Unsplash

The GEO-related terms that content marketers should know

By Shirley Siluk 08/12/2025

Marketers who create content need their blog posts, reports, videos and podcasts to be discoverable online. Because what’s the point of communicating if no one sees or hears those communications?…

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Written By Shirley Siluk12/08/2025
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A photo of a laptop screen with an empty ChatGPT conversation open.

GEO: What it is, how it’s developing and what you need to do right now 

By Andrew Smith 07/31/2025

Generative engine optimisation (GEO) is a new way to make sure your content is found by AI tools. You can think of it as an additional layer on top of…

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Written By Andrew Smith31/07/2025
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This colourful image evoking a circuit board is an artist’s illustration of artificial intelligence (AI). This image was inspired by AI chip design and computer vision. It was created by Champ Panupong Techawongthawon as part of the Visualising AI project launched by Google DeepMind. Photo by Google DeepMind on Unsplash

Essential AI insights from Q3 24

By Eve Michell 12/09/2024

1. Report: 100% of lawyers in larger firms use AI in their workflows The International Bar Association and the Center for AI and Digital Policy’s September 2024 report, The Future…

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Written By Eve Michell09/12/2024
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A hand holding a pen and a collection of papers, as opposite a pair of folded hands.

Policing policies – 20 years of lessons

By Tony Hallett 10/30/2024

Don’t lie. You’re not thinking that policies are sexy. But we’re kind of making a big thing about the latest version of our AI policy, aimed mainly at our writers,…

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Written By Tony Hallett30/10/2024
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Tech Quarterly

Our quarterly summary of top research, market stats, new developments and predictions in five key technology topics of importance to our readers and clients: artificial intelligence, automation, CIOs, Internet of Things and virtual reality/augmented reality/extended reality (VR/AR/XR).

If a major analyst report, survey or forecast has been published on any of these topics in the preceding three months, you’ll find out about it in Tech Quarterly.

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