Gartner

Closeup of electronic circuitry in teal on a black background. (Photo by Adi Goldstein on Unsplash)

Essential cybersecurity insights from Q4 24

By Aled Herbert 01/28/2025

1. AI will be behind 25% of enterprise breaches by 2028 By 2028, Gartner predicts that 25 per cent of enterprise breaches will stem from AI agent abuse, driven by…

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Written By Aled Herbert28/01/2025
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Abstract image of sparkling lights radiating from a central point of a grid-like structure. (Photo by Joshua Sortino on Unsplash)

Essential CIO insights from Q3 24

By Andrew Smith 12/30/2024

1. IT leaders feel rising pressure to minimise time to revenue for AI A Flexential survey of 350 IT leaders at organisations with more than $100 million in annual revenue…

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Written By Andrew Smith30/12/2024
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Closeup image of a small locked gold combination lock lying on a laptop keyboard. Photo by Towfiqu barbhuiya on Unsplash

Essential cybersecurity insights from Q3 24

By Bill Clark 12/09/2024

1. Global information security spending to grow over 15% in 2025 Global spending on information security will hit $212 billion in 2025 – an increase of 15.1 per cent over…

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Written By Bill Clark09/12/2024
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An image of the number 11 on a clock face.

11 best content marketing links Q3 24

By Tony Hallett 10/04/2024

C-suite urged to clarify AI productivity expectations and focus on skill building Do you work somewhere where it’s come from upon high that you must up your game with AI?…

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Written By Tony Hallett04/10/2024
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Data centre (Photo by Ian Battaglia on Unsplash)

Essential CIO Insights from Q1 24

By Andrew Smith 05/09/2024

1. CISO job satisfaction is linked to board engagement: IANS The annual CISO survey from security research firm IANS found that job satisfaction is correlated with how frequently CISOs engage…

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Written By Andrew Smith09/05/2024
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Student wearing a virtual reality headset.

Essential VR/AR/XR insights from Q4 23

By Zoe McNeill 02/20/2024

1. ‘Remarkable’ advances in procedural audio make experiences more immersive An academic review of procedural audio technology – which generates sounds in real time for nonlinear media such as virtual…

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Written By Zoe McNeill20/02/2024
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Closeup of hand holding a smartphone. Photo by Rodion Kutsaiev on Unsplash

Essential customer experience insights from Q3 2023

By Bill Clark 11/02/2023

1. McKinsey: Customer experience increases total shareholder return Research by consulting firm McKinsey with 8,500 insurance customers in North America found that customer experience is a strong driver of financial…

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Written By Bill Clark02/11/2023
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11 best content marketing links Q2 23

By Tony Hallett 07/03/2023

What does generative AI mean for content marketing? Yes, we’re being unapologetically us-centric this quarter – starting with an important blog post from our content director about our position on…

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Written By Tony Hallett03/07/2023
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Image of a robot behind a shop counter assisting a customer, created by Microsoft Bing Image Creator AI tool

Essential customer experience insights from Q1 23

By Aled Herbert 05/15/2023

1. Almost half of customers would pay more for great service: ACA Study The 2023 ACA Study: Achieving Customer Amazement report surveyed 1,000 US residents from Gen Z to Millennials…

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Written By Aled Herbert15/05/2023
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Tech Quarterly

Our quarterly summary of top research, market stats, new developments and predictions in five key technology topics of importance to our readers and clients: artificial intelligence, automation, CIOs, Internet of Things and virtual reality/augmented reality/extended reality (VR/AR/XR).

If a major analyst report, survey or forecast has been published on any of these topics in the preceding three months, you’ll find out about it in Tech Quarterly.

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